Users don’t leave because a button “looks off” — they leave when flows break, trust drops, and the goal never closes. We audit the product through heuristics, key journeys, analytics, and competitors, then hand you a prioritized issue list with quick wins. No taste debates: arguments from behavior, metrics, and business impact — the SHV Agency way.
Without an audit you fix whatever is loudest in the chat, not what hurts conversion and LTV. “I don’t like it” debates burn budget on cosmetics while P0 holes in the journey keep leaking traffic. An audit gives a shared language: what to fix first, why, and what impact to expect — before you open Figma or start a dev sprint.
In this engagement:
We take access to the product, metrics, and goals. In 1–2 weeks you get the review, a written report, and a call: issues, priorities, quick wins, impact estimate. After that, if you want — design and build against the same list, not random “looks better” tweaks.
Typically 1–2 weeks to a written report and a walkthrough call. You get: an issue list with P0–P2 priorities, quick wins, recommendations, and an impact estimate — so you can plan design or dev instead of arguing about buttons.
Scope of the product, number of key flows, analytics access, and how deep we go on competitors. We lock the frame and report contents after a short intake — no vague “from–to” floating in the air.